Trusting Social

We are an AI Fintech company specializing in assessing credit profiles of consumers in emerging markets combining pioneering AI with large alternative data sources. In 2020 we reached our ambitious milestone of credit profiling 1bn consumers spanning 4 countries - Vietnam, Indonesia, India & the Philippines - and building a platform for the wider industry and the financial services industry, in particular, to provide the 'un & under' served access to credit. At the core of this initiative has been our strict and unwavering adherence to the norms of consumer data privacy and consumer data rights.

But we're not satisfied as we embark on the next leg of our journey to deliver 100 million credit lines to consumers in our markets. Although this goal is ambitious, we truly believe that by harnessing the power of AI & Big Data we can deliver financial access at an unprecedented scale.

As a firm, we're audacious problem solvers motivated by our impact on society. We deeply espouse the values of ownership - of our actions and initiatives, integrity in all we do, and agility in execution.

We place great importance on doing what is right, what is best, and what is innovative. And we seek people to champion these values and beliefs as we grow. We are looking for a Director of Product for ALICE customer engagement platform. Come join our team if you are smart, driven, and want to make a difference in the world with the most advanced and fascinating technology. We can satisfy your desire to explore new territory and give you the runway to make big impacts. 

How you will make an impact in this role:

In this role as the Director of Product, you will significantly impact the organization through strategic leadership and innovative product management. By spearheading the development and execution of the product strategy for the ALICE Customer Engagement platform, you will contribute to the overall growth and success of the business. Your ability to drive the end-to-end product lifecycle, collaborate with cross-functional teams, and utilize market insights will be pivotal in delivering a scalable and market-leading product. Additionally, your leadership and mentorship will foster a culture of innovation, excellence, and collaboration within the product team, ensuring that the ALICE platform remains competitive and at the forefront of industry advancements.

What you will do

• Lead the development and execution of the product strategy for the ALICE Customer Engagement platform, ensuring alignment with business objectives.
• Drive the end-to-end product lifecycle, from conceptualization, development, to launch, and post-launch optimization.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to deliver a scalable and market-leading product.
• Utilize market insights, customer feedback, and industry trends to drive product enhancements and new feature development.
• Establish and maintain a product roadmap, prioritizing features and enhancements based on market demands and customer needs.
• Provide leadership and mentorship to the product team, fostering a culture of innovation, excellence, and collaboration.

What you will need to have 

Minimum Requirements:

• At least 10 years of experience in building Enterprise SaaS products, preferably within the AI domain.
• Proven experience in delivering scalable products, with a track record of successful product launches and optimizations.
• Willingness to (re)locate to Ho Chi Minh City (HCMC) to spearhead our product initiatives.

Preferred:

• Proficiency in Vietnamese to facilitate effective communication with local teams and stakeholders.
• Advanced degrees in technical fields, providing a deep understanding of underlying technical concepts.
• Technical experience in AI or related fields, demonstrating a strong grasp of emerging technologies.

Nice to Have:

• Exposure to AI/Generative AI, showcasing an understanding of advanced AI capabilities and their potential applications within the product landscape.

What you will get

Join our team and enjoy:

• Competitive compensation package, including 13th-month salary and performance bonuses
• Comprehensive health care coverage for you and your dependents
• Generous leave policies, including annual leave, sick leave, and flexible work hours
• Convenient central district 1 office location, next to a future metro station
• Onsite lunch with multiple options, including vegetarian
• Grab for work allowance and fully equipped workstations
• Fun and engaging team-building activities, sponsored sports clubs, and happy hour every Thursday
• Unlimited free coffee, tea, snacks, and fruit to keep you energized
• An opportunity to make a social impact by helping to democratize credit access in emerging markets

At Trusting Social, we deeply espouse the values of ownership, integrity, and agility in execution. We believe in doing what is right, what is best, and what is innovative. If you share our values and beliefs, we invite you to join us on our journey to deliver financial access at unprecedented scale.

About us

Trusting Social, an AI Fintech pioneer, assessed 1bn consumers across 4 countries, revolutionizing credit access. Our unwavering commitment to consumer data rights drives our journey to provide 100 million credit lines in emerging markets. With AI & Big Data, we aim to deliver unprecedented financial access. As audacious problem solvers, we champion ownership, integrity, and innovation. Join us if you're driven to impact society, embracing advanced technology to make a difference. We offer a platform for exploration and impactful contributions. If you're ready to innovate and drive change, come be a part of our team.

More information about us please visit our website

https://trustingsocial.com